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Terms and Conditions

1. Introduction
Welcome to ALLOBALU! These Terms and Conditions govern the use of our website and the purchase of products through it. By accessing our website, you confirm that you are at least 16 years old. However, purchases and financial transactions may only be made by users who are at least 18 years old or have parental consent. By making a purchase, you agree to comply with these terms.
ALLOBALU JEWELERS TRADING LLC, a company registered in Dubai, United Arab Emirates, operates this website. If you have any questions, you may contact us at info@allobalu.com.

2. Definitions
• "Website": The ALLOBALU website, accessible at www.allobalu.com
• "User": Any individual using the Website.
• "We" or "Our Company": ALLOBALU JEWELERS TRADING LLC.

3. Use of the Website
Users must use the Website for lawful purposes only and must not infringe on the rights of third parties. Prohibited activities include:
• Posting or transmitting illegal, offensive, or obscene content.
• Violating intellectual property rights.
• Attempting to gain unauthorized access to the Website's systems.
• Providing false or misleading information during registration or purchase.

4. Registration and Account
Users may be required to register an account to make purchases. Users agree to provide accurate and updated information and are responsible for maintaining the confidentiality of their login credentials. Inaccurate or fraudulent information may lead to the suspension of your account.

5. Orders
• Order Process: Users select products, add them to the cart, and follow the instructions to complete their purchase.
• Order Confirmation: Users will receive a confirmation email upon placing an order.
• Order Cancellation: Users may cancel an order within 2 hours of purchase. We reserve the right to cancel orders due to stock unavailability or other reasons, and users will be notified promptly.
• Contract Conclusion: The contract for the purchase of products is concluded when you receive the order confirmation email.

6. Pricing and Payment
• Prices: All prices are listed in AED and are subject to change without prior notice. Taxes, including VAT, may be applied where applicable.
• Payment Methods: We accept a variety of payment methods, including credit cards, PayPal, and other online payment services. All payments will be processed securely.

7. Shipping
• Delivery Timeframes: Delivery times vary by location and will be specified at checkout.
• Shipping Costs: Shipping fees are calculated at checkout based on the delivery method and destination.
• Shipping Restrictions: ALLOBALU is not responsible for delays caused by third-party couriers or customs procedures. International shipping may incur additional taxes and duties, which are the responsibility of the customer.

8. Returns and Exchanges
Users may return or exchange products within 14 days of receipt, provided the items are in their original condition and packaging. Return shipping costs are the responsibility of the customer unless the product is defective.
Some products, such as personalized items, may not be eligible for return or exchange. For more details, please refer to our Return Policy.

9. Intellectual Property
All materials on the Website, including text, images, and logos, are the property of ALLOBALU JEWELERS TRADING LLC or used with permission. Unauthorized use is strictly prohibited. Any violation of intellectual property rights will result in legal action.

10. Limitation of Liability
We are not liable for any losses resulting from the use or inability to use the Website, including errors or omissions in content. Our liability is limited to the maximum extent permitted by law, and we are not responsible for indirect or consequential damages.

11. Changes to the Terms
We reserve the right to modify these Terms and Conditions at any time. Changes take effect upon posting on the Website. We will notify users of material changes via email or through a notification on the Website.

12. Governing Law
These Terms are governed by the laws of the United Arab Emirates, and any disputes shall be resolved in UAE courts. In case of disputes, the parties agree to first attempt to resolve them through alternative dispute resolution (ADR) methods such as mediation or arbitration.

13. Company Information & Contact Details
ALLOBALU JEWELERS TRADING LLC is registered in Dubai, United Arab Emirates. For any inquiries, please contact us at info@allobalu.com.